Privacy Policy

Effective Date: February 13, 2023
Last Updated/Reviewed: February 13, 2023

FLIPIQ, a Delaware limited liability company ("Company," "we," or "us"), respects your privacy and is committed to protecting it through compliance with this Privacy Policy (“Policy”). This Policy describes the types of information we may collect from you or that you may provide when you visit our website at www.flipiq.com (the “Site”) and use our software platform (the “Platform”), and outlines our practices for collecting, using, maintaining, protecting, and disclosing that information.

Scope of This Privacy Policy

This Policy applies to information we collect:

On our Site.
In email, text, and other electronic messages between you and our Site.
Through mobile and desktop applications you download from our Site or Platform that provide dedicated non-browser-based interaction.
When you interact with our advertising and applications on third-party websites and services, if those include links to this Policy.
From you in connection with transactions you initiate or consider through our Site or Platform, including verification of property ownership, past real estate transactions, creditworthiness, proof of funds, or funding approval status.

This Policy does not apply to information collected by:

Us offline or through any other means not described herein.
Any third party (including our affiliates and subsidiaries), including through any application or content that may link to or be accessible from our Site or Platform.
Public records (including tax and property records), which are outside our control.

By accessing or using the Site or Platform, you agree to this Policy. If you do not agree with our policies or practices, do not use our Site or Platform. Your continued use after any changes are posted to this Policy constitutes your acceptance of such changes.

Persons Under the Age of 18 Our Site and Platform are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide information on our Site or Platform. If we learn we have collected personal information from anyone under 18, we will delete it. If you believe we may have such information, please contact us at (844-435-4795) or support@flipiq.com.

California Residents Under 18: California residents under 18 may have additional rights. See “California Privacy Rights” below for more information.

INFORMATION WE COLLECT AND HOW WE COLLECT IT

Types of Information Collected:

Personal Information: Identifiers such as name, postal address, email address, telephone number, or other contact information by which you may be personally identified.
Non-Identifying Information: Information about you that does not identify you personally.
Technical and Usage Information: Information about your internet connection, IP address, browser type, device information, operating system, and usage details.
Transaction Data: Information related to real estate transactions, financial qualifications, proof of funds, and other related documents or verifications.

Sources of Information:

Directly from you when you provide it to us via forms, surveys, account registration, or transactions.
Automatically as you navigate the Site or use the Platform (e.g., usage details, IP addresses, cookies, and other tracking technologies).
From third parties, such as our business partners, affiliates, service providers, and other users.

User Contributions: Any content you post on user-accessible areas of the Site or Platform is done at your own risk. We cannot guarantee other users will not view or misuse it.

Automatic Data Collection Technologies: We may use cookies, flash cookies, web beacons, pixel tags, and other tracking technologies to collect information about your browsing activities over time and across third-party websites or other online services (behavioral tracking). For details on how to opt out of behavioral tracking, see “Choices About How We Use and Disclose Your Information.”

Third-Party Use of Cookies: Certain content or applications, including advertisements, may be served by third parties using their own cookies or tracking technologies. We do not control these technologies or the data they collect. Contact the responsible provider directly if you have questions.

HOW WE USE YOUR INFORMATION

We use information to:

Present our Site and content to you.
Provide information, products, or services you request.
Facilitate transactions initiated through our Site or Platform.
Carry out contractual obligations and enforce our rights.
Improve Site and Platform performance.
Communicate with you regarding your account, transactions, or changes to policies.
Offer promotional materials, products, or services that may be of interest.
Ensure compliance with applicable laws and regulations.

Advertising and Behavioral Targeting: We may use collected information to deliver relevant advertising. If you prefer not to receive targeted ads, see “Choices About How We Use and Disclose Your Information.”

LOCATION OF PERSONAL INFORMATION

We may host or process data using Amazon Web Services (AWS) or similar reputable third-party cloud providers, primarily in the United States. By using our Site or Platform, you consent to the transfer, storage, and processing of your personal information in the United States and potentially other countries, subject to applicable laws and safeguards.

HOW WE SECURE INFORMATION

We implement security measures to protect your personal information. While we follow best practices and standards (including AWS’s compliance frameworks and PCI DSS for credit card data), no security measure is perfect. You are responsible for keeping your password and account credentials confidential. We are not liable for unauthorized circumvention of any security measures.

INTERNATIONAL DATA TRANSFERS

If you are located outside the United States, by using the Site or Platform, you consent to the transfer of your personal data to the United States and other jurisdictions where data protection laws may differ from those in your country.

For EEA residents, please see the “GDPR Website Privacy Addendum” for additional rights and details on international data transfers.

DISCLOSURE OF INFORMATION

We may disclose personal information:

To subsidiaries, affiliates, contractors, service providers, and other third parties who are bound by contractual obligations to keep personal information confidential.
In connection with business transfers such as mergers, acquisitions, or bankruptcy proceedings.
To third parties for marketing, if you have not opted out.
To comply with legal obligations, enforce agreements, or protect rights, property, or safety.
With your consent.

We may disclose non-personal, aggregated information without restriction.

CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION

Opt-Out Options:

Cookies/Tracking: Adjust your browser settings to refuse cookies. Some Site features may not function if cookies are disabled.
Third-Party Advertising: Opt out of receiving third-party promotions by following instructions in communications or contacting us at support@flipiq.com.
Promotional Offers: Unsubscribe or opt out from promotional communications at any time.
Targeted Advertising: Adjust your user preferences in your account profile or contact us at support@flipiq.com to opt out.

ACCESSING AND CORRECTING YOUR INFORMATION

You may access and update your personal information in your account profile. To request corrections or deletions, contact us at support@flipiq.com. We may retain certain information as required by law or as necessary for legitimate business purposes.

JURISDICTION-SPECIFIC PRIVACY RIGHTS

California Privacy Rights: California residents may have additional rights under the California Consumer Privacy Act (CCPA) or California Privacy Rights Act (CPRA). See “Your California Privacy Rights” for detailed information.

European Economic Area (EEA) Residents: If you are located in the EEA, please review our “GDPR Website Privacy Addendum” for additional rights and information.

DATA RETENTION PERIODS

We retain your personal information as long as your account is active or as needed to provide services, comply with legal obligations, and protect our interests.

CHANGES TO OUR PRIVACY POLICY

We may update this Policy from time to time. We will notify you of material changes by posting a notice on our Site’s home page. Your continued use after changes are posted constitutes acceptance of those changes.

CONTACT INFORMATION

For questions or concerns about this Policy or our privacy practices, contact us at:

FLIPIQ
Attn: General Counsel
10000 N. Central Expressway, Suite 1000
Dallas, Texas 75231
info@flipiq.com
(844-435-4795)

California Privacy Rights: See our “California Privacy Policy” for additional rights and information.

GDPR Website Privacy Addendum: Individuals located in the EEA should review the GDPR Addendum for more details.

DO NOT TRACK SIGNALS

We currently do not respond to “Do Not Track” browser signals.

DATA SECURITY

While we strive to protect your data, we cannot guarantee its absolute security. Data transmission over the internet is inherently risky.

NO PROFESSIONAL ADVICE

No information on the Site or Platform constitutes legal, tax, financial, or medical (including FDA-related) advice. Consult with a qualified professional before making any decisions that may have legal or financial implications.

LANGUAGE

This Policy is provided in English. If it is translated into other languages, the English version prevails in case of discrepancies.

By using the Site and Platform, you acknowledge and agree to this Privacy Policy and all associated terms and conditions. If you do not agree, please discontinue use immediately.

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